Shipping & returns

14.00 If you have ordered, it shipped the same day, if you paid via PayPal.
Our logistics partner Iceberg Webshop Hands will ensure there.
The actual delivery is done by Post.nl. This usually takes one working day.

If you have a complaint, you may return our product if:

* Move the product is damaged
* It is too late when you arrive
* You received the wrong product
* You are not satisfied

Send it prepaid to:
directly help / Iceberg Webshop Hands
Nobelstraat 38
3846 CG Harderwijk

The money will be refunded to your account.

Even if you change your mind you may return the product. However, this you or within 7 days after receipt of the product do. Condition is also that the product is "intact" is, you may not have such a package opened.

Send it over to prepaid:
directly help / Iceberg Webshop Hands
Nobelstraat 38
3846 CG Harderwijk

The money will be refunded to your account.

If you are around the holidays want to ensure that your order on time at home, then it is wise to order a little earlier, not at the last minute.