Sale and general provisions of Direct Help.nl

Article 1 General Provisions
1.1 These General Terms and following terms apply to all contracts, quotations and orders DirectHelp.nl hereinafter help immediately.
1.2 In these conditions, the company will help referred to as "Seller" and the other party as "Copper".
1.3 Deviations from the conditions are only binding if confirmed in writing by direct help. The other conditions remain in full force.
1.4 By placing an order or by accepting an offer entitles the Buyer to the Buyer to accept these conditions.
1.5 can directly help to implement Buyers order (s) in third parties, these conditions remain applicable.

Article 2 Offers / deliveries
2.1 All offers are without obligation unless otherwise expressly agreed in writing and are valid only while supplies last.
2.2 The section "while stocks last" mentioned in
2.1 does not apply to a period in which written offers stated.
2.3 Offers shall once (at least 2 times) and without written consent of Seller not more than 2 orders.
2.4 If and prices from errors or clerical, that Buyer reasonably should have understood, can not directly help these offers and prices are kept.
2.5 A compound quotation directly help not to supply part of the products listed in the offer for a portion of the price.
2.6 An agreement with direct help comes only after acceptance of Buyer's order by immediate help.

Article 3 Establishment Agreement
3.1 can possibly help direct buyers refuse orders or attach certain conditions to connect the supply. This will directly help to inform the Buyer within 10 days after the order.
3.2 If the Buyer places an order for the first time, is an order limit of € 250.00.

Article 4 Payment and collection costs
4.1 Payment must be made within 14 days after the invoice date, invoice or under contract and within the time thereby or invoice.
4.2 Payment must be made without any deduction or set-off, one by Seller to be designated account.
4.3 Payment can be made on one of the ways specified during the ordering process. When paying by bank or giro, the date of payment, the date of crediting the bank account of immediate help.
4.4 Objections to any costs and amount of the purchase price suspend the payment obligation.
4.5 If within the payment referred to in 4.1, no or not full payment has occurred, the date over the amount an interest charge of 1% per month or part of a month. If immediate help is to send a warning because the Buyer within the payment referred to in 4.1 has paid for the Buyer in addition to the outstanding debt and interest each time an amount of € 2.50 plus VAT for administration costs.
4.6 Buyer may help direct payments made primarily by subtracting direct costs help, then the public interest and finally the purchase price due. can directly help, without being in default, to refuse an offer of payment, if the Buyer a different sequence of attribution. immediate help can complete repayment of the purchase price in refuse, if it does not open and current interest and the costs.
4.7 If Buyer fails or fails to fulfill any obligations of Buyer, then all reasonable costs, which directly help to make the yet to receive payment for the account of Buyer. If it is a money claim then the Buyer in any case the collection costs.
4.8 When immediate help has incurred higher costs, these will also be eligible for reimbursement by the Purchaser.

Article 5 Delivery and delivery time
5.1 Delivery of the products takes place at the location and the time the products are ready for shipment, taking the risk of the products to Purchaser.
5.2 will directly help the products within 3 to 5 days (to) deliver.
5.3 The delivery times are indicative and are not a deadline. If the indicative delivery times are exceeded, this is not right to compensation, or the right to cancel the contract or of the order to abandon.
5.4 If the delay in delivery is such that the Buyer can not reasonably be expected to maintain the agreement allows the Buyer, Buyer is entitled to cancel the order or terminate the agreement.
5.5 When returning the product, the shipping and administration fee.

Article 6 Prices
6.1 The prices for the products and services directly help are in Euro inclusive of VAT and exclusive of administration, handling and shipping.
6.2 The purchase price is the price on the day of delivery.
6.3 The prices set by direct help can always be changed. immediate help will surely change if prices change in the regulations such as VAT, recipes, costs, prices, market conditions, assortment, or else give rise to.

Article 7 Guarantee
7.1 directly help ensure that the delivered products meet the usual requirements and standards that can be made.
7.2 If the delivered goods do not meet the usual requirements and standards that can be made, then the appropriate buyer complaints run.

Article 8 Inspection & Complaints
8.1 Buyer must supply at the time of delivery to investigate to determine whether the delivery to the usual requirements.
8.2 Any visible defects must be made within 7 days of receipt of the goods to be reported immediately to help and must be submitted quoting delivery dates, shipping and billing numbers.
8.3 Hidden defects must, after 7 days after adoption no later than 3 months after delivery must be reported immediately to help.
8.4 If immediate help establish that the delivery failed to comply with contractual requirements will help direct the choice of the amount be refunded to Buyer (if paid by the Buyer) or products will be reimbursed.
8.5 If the Buyer a product without defects do not wish to take the product to Buyer within 7 days after delivery to help return immediately. The product should then unopened in original packaging with the seal and undamaged. The cost of return shipment shall be borne by Buyer. Unstamped shipments can not receive immediate help.
8.6 If the buyer has already paid products will help immediately upon receipt of the return (in accordance with the conditions of Section 8.5) the cost of the products within 30 days refund to the Buyer.

Article 9 Liability
9.1 If the goods and services directly help are defective, the Seller's liability is limited to what is stated in Article 7 under warranty.
9.2 immediate help is not liable if the damage is due to intentional and / or gross negligence and / or culpable action and / or improper and / or improper use by the user, or exposing the product to moisture, extreme heat, cold or drought.
9.3 For misunderstanding, damages, delays or improper transmission of orders and information through the use of computers, telephone, Internet or other communication between buyer and direct help, or between direct help and others, is instantly help not liable, except to the extent that could be intentional or gross negligence of direct help.

Article 10 Ownership
10.1 immediate help retain ownership of the products delivered, the ownership shall only pass to the Buyer until the full purchase price has been met with immediate help, including any interest and other costs and help to direct all that copper is payable under any agreement.
10.2 Until full payment of products to help is not immediately met, the Buyer shall not be entitled to pledge or products wholly or partly to third parties to dispose of.

Article 11 Property rights
11.1 Buyer shall all intellectual and industrial property rights that the products delivered by Seller respect.
11.2 immediate help can not guarantee that the products delivered to Buyer not infringe (unwritten) intellectual and / or industrial property rights of third parties.

Article 12 Force Majeure
12.1 There is force majeure for the purposes of this article may not directly help meet its commitments and not due to the negligence of immediate help. help immediately have the right without judicial intervention, the agreement to suspend or wholly or partly, without any compensation being due.
12.2 immediate help is not liable for any damage directly help force majeure, is prevented from fulfilling its obligations to fulfill.
12.3 Force majeure in 12.1 of this article, in addition to everything below the law and jurisprudence, also includes any external causes, which are not directly help can be allocated as restrictive government measures of any kind, war, strike, boycott, extreme weather conditions or other operational problems and to help direct their suppliers, seizure, interruption of production, lack of raw materials, halffafabrikaten, consumables and energy, or natural disasters, fire, and revolution.
12.4 Where immediate help for the occurrence of force majeure, almost all of its obligations under the contract were fulfilled or remedy the breach, will directly help this part separately charge and the Buyer his / her obligations to meet like this to a separate agreement is.

Article 13 Dissolution
13.1 If the Buyer any obligation either promptly or properly comply, has directly help the right implementation of the agreement wholly or partially suspend, or if Buyer / her obligations as yet not adequately fulfill the entire contract or part thereof with immediate effect, unilaterally to terminate without any compensation being due, notwithstanding all other rights.
13.2 In the event of bankruptcy, receivership, moratorium sought or obtained, directly help has the right implementation of the contract in whole or in part, to suspend, without any compensation being due, notwithstanding all other rights accruing from direct help.

Article 14 Miscellaneous
14.1 If any provision of these terms is contrary to applicable law, will expire and be replaced by a direct help to establish similar provision.
14.2 The invalidity of any provision of these conditions will not affect the other provisions of these terms. 14.3 If immediate help for shorter or longer time may or may not deviate from these conditions have allowed, direct help is still immediate and strict compliance with these conditions demand. Buyer can not derive rights from the fact that directly help these conditions smoothly or applied.
14.4 shall be entitled to directly help buyers order third parties to perform.

Article 15 Change of address
15.1 The buyer is obliged immediately to help in writing, of any change of address or relocation.
15.2 If the Buyer fails to do this in time, will help direct towards the Buyer liable for all obligations to the articles sent to his old address.

Article 16 Applicable law and disputes
16.1 At each order, delivery, offer and contract directly with the help only Dutch law.
16.2 If a dispute arises between Purchaser and Seller that they can not mutually resolve this dispute will only be submitted to the competent court in the district in Amersfoort.

Article 17 Deposit
17.1 The sale sale are deposited and are available at the Chamber of Commerce. The conditions are also available on and through a PDF dfownloaden www.Direct-Help.nl .
17.2 immediate help has the right to change Terms and General Provisions.
17.3 At the time of conclusion of an agreement is the last registered and / or published via the internet version.


Instant Help, December 2011